My book
TOUCH: Five Factors to Growing and Leading a Human Organization
For better or worse, digital business has fundamentally changed how organizations hire staff, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect with people more effectively, we have lost the humanity — that critical person-to-person connection — which is the engine of commerce and advocacy. TOUCH provides leaders of all types of organizations — private to public sector, community to enterprise business — with real-world, proven solutions.
In TOUCH, Mark Blevis and Tod Maffin argue that even though technology has enabled us to connect like never before, we’ve actually moved in the opposite direction. We have removed the real and human connections. It’s time to bring that human touch back to business. This book lays out the perfect blueprint. Want to be more human? Start with TOUCH.
Recent blog posts
Eschew obfuscation
How does your organization communicate with clients/stakeholders? Who is accountable for clarity and purpose? Are any processes screaming for an overhaul?
Close Your Eyes (podcast) #CNDOP
An audio examination of the impact of sound, in a variety of forms, in our lives. I encourage you to listen to this podcast with your eyes closed.
This is why
If a video doesn’t make the viewer feel something, it’s less likely the viewer will pay attention to it or remember what it stands for.
Military education part 4: People first
I’ve never witnessed a workplace with some many people in so little space—self-contained space—seemingly function so smoothly.
Military education part 3: Ice breaking
The conversations are invigorating in large part because we all come from a broad range of backgrounds, experiences and interests
Military education part 2: Disruptive pattern
I wasn’t part of a borg. I belonged to a larger group of people of different interests and backgrounds brought together by at least one common purpose.