Some companies lack the courage and compassion to get crisis communication right. Worse, they think that skirting the real issues will make the problem go away.
If a video doesn’t make the viewer feel something, it’s less likely the viewer will pay attention to it or remember what it stands for.
Twitter created the conditions to grow a monster they will never be able to tame. Its plans to label problematic tweets from leaders creates a new monster.
Ottawa Mayor Jim Watson is being sued for blocking three Twitter users from his Twitter account. I believe the complainants have it wrong. Here’s why.
Videos like these examples from Kellie Leitch and Ron Planche serve as critical warnings to political and public affairs communicators: DON’T DO THIS!
David Coletto and Mark talk about Matters of Opinion 2017, Canada as a digital nation, and Facebook closing in on TV as the go-to place for news and info.