Gas lines, safety, and communications failures: a case study
Some companies lack the courage and compassion to get crisis communication right. Worse, they think that skirting the real issues will make the problem go away.
This is why
If a video doesn’t make the viewer feel something, it’s less likely the viewer will pay attention to it or remember what it stands for.
7 reasons Twitter’s proposal for labeling leader tweets will fail
Twitter created the conditions to grow a monster they will never be able to tame. Its plans to label problematic tweets from leaders creates a new monster.
Five reasons the lawsuit against Mayor Watson smacks of enTwitlement
Ottawa Mayor Jim Watson is being sued for blocking three Twitter users from his Twitter account. I believe the complainants have it wrong. Here’s why.
How NOT do to political communication
Videos like these examples from Kellie Leitch and Ron Planche serve as critical warnings to political and public affairs communicators: DON’T DO THIS!
Digital public affairs podcast: Matters of Opinion 2017
David Coletto and Mark talk about Matters of Opinion 2017, Canada as a digital nation, and Facebook closing in on TV as the go-to place for news and info.
