2012.02.28

Peering at the world from our own leaf

I’ve been in Florida for the last few days to visit my snowbirding parents and celebrate my father’s 80th birthday. It’s one of those working/relaxing, celebrating/”familing” trips.

Since I get to enjoy a different variety of beauty the world has to offer, I thought I’d break up the social media chatter for a day and give you the opportunity to do the same. If you’re interested, you can see more of my photos of Wakodahatchee Wetlands, Butterfly World and a science museum in my Delray Beach Flickr set.

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2012.02.26

Crack open a fresh can of tennis balls

During one of his visits to Ottawa when I was still of single digit age, my “cool” Uncle peeled back the lid of a brand new can of tennis balls. Back then tennis balls came in aluminum cans like Pringles and breaking the vacuum seal made a satisfying sound as it exposed three fluorescent yellow balls. There was also that factory smell. It was a kinesthetic experience.

He took out the three balls, set the empty can on the concrete steps of the house we were at. We were probably 10 feet from the can when he handed me the balls and coached me through throwing the balls to knock over the can. He tweaked the experience as we went.

As an adult, I recognize this was more than just target practice. It was an exercise in goal setting, focus, skills development (hand-eye coordination, strength awareness, physics) and psychology (confidence, fear management, thought management) using specific tools.

In that moment, my Uncle Ken became my first mentor. Or, as I referred to it in a post I wrote last week, he became my first Jedi Master.

That post, The World needs more mentors, has served as the launching point of a number of fascinating conversations. In one, I was asked how entrepreneurs could establish a mentor network.

Let me first come clean and say I haven’t yet done this myself. So, my tips here are simply based on connecting the dots with a variety of loosely related experiences. That’s what mentors prepare you to do. And, I plan to follow my own advice.

First, it’s important to understand what a mentor is. In conversations, I’ve come to realize many people confuse leaders and managers as mentors. It is possible one person can fill several roles. This is not always the case.

Here is my lightning definition of a mentor:

A mentor helps you recognize and realize your own potential.

To further clarify my thoughts, a leader sets goals and guides us to what we can collectively accomplish; a manager breaks down the process, distributes the work and makes sure people deliver their pieces. A mentor teaches you to throw tennis balls at a can.

I’ve only started thinking about this now. So, here are my initial tips to establishing and meeting regularly with a mentor network in the hopes this could kick off a larger conversation.

  • Make it multi-disciplinary. You need to learn skills through the metaphors and understandings only afforded by varied interests. It will be very limiting to your art if you’re a classical pianist and you only surround yourself with other classical pianists. Your mentor network probably needs a conductor, songwriter and other musicians from different genres. But don’t stop there. You can probably discover more of your own creative potential from a taxi driver, a sports coach and a restaurant manager. Find your “jock-uncle-with-tennis-balls” wherever you can.
  • Scale it. It won’t be practical to coordinate gatherings of 30 people. At its core, your mentor network should probably be five or fewer people. That means being selective; striking the balance of discipline insiders and discipline outsiders. I’d probably skew more outside. You may want to have an extended mentor network which is less formal, though consistent nonetheless. This is where Skype can help you connect with mentors who may not live in your immediate locale.
  • Caffeinate your apprenticeship. In order to get the full benefit of your network, you need to actually meet with it. I suggest scheduling monthly get-togethers over coffee. There are two benefits of the coffee approach: it makes it more social (face time rather than virtual) and you can acknowledge the contribution of your mentors with the gesture of a beverage. Most mentors will be mentors anyway; they’re not interested in compensation. The coffee at least represents an appreciation of the contribution. While it would be ideal to convene gatherings of your full network, don’t delay your growth waiting for everyone to be available at one time. Break your monthly meetings into two or three groups if that’s the only way it will work. And remember that you can’t throw tennis balls in a coffee shop. Meeting places should be flexible.
  • Treat your mentor network as a board of thought. Mentors shouldn’t control your business, business decisions or five year plan. They should help you gain a greater understanding of the world around you and how it can inform your own personal and professional development. This is done by chatting about events/activities/books/people in an effort to explore approaches rather than solutions. Mentors know there are no right or wrong answers. They will help you make informed decisions by helping you create neural pathways. They understand the connection between tennis balls and personal/professional achievement.
  • Ask questions and listen and contribute. As the apprentice, your main goal is to learn. You need to be a sponge and connect new ideas with those you’ve already established. However, mentors will need to gain a better understanding of you. Many recognize themselves as students as well. In that respect, your mentor network is symbiotic. You need to share your own thoughts and experiences to complete the circle. Introduce your mentor network to their own can of tennis balls.

What about you? Do you have any thoughts on establishing and meeting with a mentor network?

Photo: Old skool tennis balls Pancho Gonzalez signature Spauldings uploaded to Flickr by djneight.

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2012.02.19

The world needs more mentors

I began my working life at iSTAR. It was 1995. The excitement about the burgeoning Internet had been given a boost by the Netscape IPO. Ours would follow a few months later. So, a lot of eyes were on Canada’s first national ISP. The expectations were pretty high.

Inside the walls of the company were a lot of young people, myself included. I was 25 at the time and by my estimates, probably represented the average age of the company. Yes. There were many younger (and more talented and smarter) people at the company. Two were high school dropouts more because they knew more than the teachers than because they didn’t fit in socially.

It was a great time to be young, on the cusp of something new and exciting, and to be among so many Star Wars geeks when the original three films were being re-released in digitally-enhanced glory.

I had several great managers at iSTAR and have had many throughout my career (I’ve also had a few duds). However, I’ve learned that true mentors, assigned and voluntary, are a rare gift. A few workplaces even proclaimed the would implement mentor programs. They didn’t. Or, they failed miserably trying. You can’t make Jedi masters. They happen.

My first workplace Jedi Master was Richard Pitt. He introduced me to time management and keeping a proper log book. In particular, he impressed upon me the importance of a bound log book with numbered pages – the kind of numbered pages that come printed on the paper, not the kind you scratch in yourself.

“If you didn’t write it, it didn’t really happen”, Richard said.

That advice was applied effectively throughout my time as an internal IT specialist, a technical support lead on the complex secure iNTRANET offering, my subsequent 13 years in IT security architecture and policy and now as a communications professional. Because of Richard, I’ve always kept good notes in notebooks with numbered pages.

Richard and I have wandered in and out of contact since those heady infant days of the public Internet. He’s continued to offer chearleading, insight and support from the sidelines as my personal and professional lives have developed and matured. I’ve appreciated that because it wouldn’t be until December 2009 that I would land a new Jedi Master.

You can imagine it was shocking to receive an invitation to Richard’s living wake, yesterday. Richard was diagnosed with cancer in November and a gathering has been scheduled to take place at his home in two weeks. Unfortunately, I won’t be able to attend in person (the gathering is in the Vancouver area). Richard is a geek, though, so it’s likely a live stream of some sort will be set up and I can join from my home.

But… this post isn’t meant to be a eulogy or farewell. It’s meant to remind you that great managers and leaders are not the same as great mentors. My mentors have taught me how to teach myself to fish. They’ve shown me the way of The Force and armed me with the curiosity, discipline and know-how to continuously develop.

The world needs more mentors Jedi Masters.

2012.02.09

Ghost AND the machine

I had the privilege of speaking to a gathering of the Canadian Federation of University Women last evening. The presentation I was asked to deliver was a bit of a departure from the presentations and sessions I’ve been asked to participate in over the last two years. Where the latter have focused on the role of digital in public affairs and politics, the CFUW wanted to hear my thoughts on the impact of social media on our culture.

It was fun to have to think outside my normal areas of focus.

I broke my talk up into three main areas.

  • REVOLUTION: How we most often hear about social media. I talked about media reports of social media as the central driver of revolutionary events, revolutionary traffic and revolutionary pronouncements, using examples of major [macro] media stories to punch up each of these themes.
  • EVOLUTION: How people most often benefit from social media. Here I focused on social media as a part of a new era in communication, collaboration and community, using relatively unknown real-life [micro] stories to personalize the impact social media has on people everyday.
  • FUSION: Ghost and the machine. The tools are not the story. The story is how people –real people– are using the tools to find their tribes and to extend and even create meaningful relationships. The real impact of social media on our culture is not that an individual can change the whole world on a grand scale, it’s that an individual can change his or her own world on a community scale. The rest will take care of itself.

Thank you very much to the CFUW. I had a fun evening.

2012.02.05

OK Go strikes again

It’s hard not to blog about these guys. Everything they do seems to incorporate a number of different creative ideas. Plus, they always look so serious when they’re doing the crazy stuff noone else has.

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