The future of online business may be social
By September 7, 2014 0 Comments Read More →

The future of online business may be social

eBay, Airbnb and Uber build marketplaces based on the quality of the individual as much as the quality of the experience.

The e-petition credibility challenge (continued)
By August 5, 2014 3 Comments Read More →

The e-petition credibility challenge (continued)

E-petitions are valuable tools in the digital public affairs toolbox. However, I continue to observe cases which challenge their credibility.

Myers-Briggs-Twitter: political personality analysis
By August 4, 2014 0 Comments Read More →

Myers-Briggs-Twitter: political personality analysis

Can analyzing the accounts our political leaders follow reveal who they are as people? Twitter may just help us do a political personality assessment.

CASL compliance, double opt-in and the MailChimp audit trail
By June 27, 2014 6 Comments Read More →

CASL compliance, double opt-in and the MailChimp audit trail

A CASL compliance procedure to keep a double opt-in audit trail with MailChimp.

Company directors need to care about CASL
By June 25, 2014 1 Comments Read More →

Company directors need to care about CASL

A $1M personal liability clause in CASL is clearly designed to get the attention of company directors. It should work. No insurance policy covers this, yet.

Participate in our 2014 survey
By June 18, 2014 0 Comments Read More →

Participate in our 2014 survey

Please spare 15 minutes to participate in our 2014 survey on digital in Canada (http://bit.ly/Opinions2014). Think of it as the long-form census you miss.

Election analysis, interactive report cards and media appearances
By June 12, 2014 0 Comments Read More →

Election analysis, interactive report cards and media appearances

I’ll be talking about the digital side of the Ontario election with the media today. Don’t forget to vote, and check out our interactive report card.

Posted in: News and Notes
Digital public affairs video playlist opens with #VoteON candidates
By June 2, 2014 0 Comments Read More →

Digital public affairs video playlist opens with #VoteON candidates

At the encouragement of a few of my online followers, I’ve decided to add more video content to the digital public affairs mix.

Ottawa Centre candidates on digital in their campaigns
By May 25, 2014 0 Comments Read More →

Ottawa Centre candidates on digital in their campaigns

A video collage of insight from Ottawa Centre candidates sharing their views on the role digital is playing in their campaigns and in democratic engagement.

Promoted tweets and Veterans Affairs
By May 14, 2014 3 Comments Read More →

Promoted tweets and Veterans Affairs

Veterans Affairs is facing criticism for a promoted tweets campaign. Is online paid media a smart choice for government departments?

Posted in: News and Notes
Digital Makeover: Michelle Rempel
By May 13, 2014 1 Comments Read More →

Digital Makeover: Michelle Rempel

Today’s digital makeover illustrates the importance of a strong online ecosystem, resilience and the ability to make tough choices in the digital wild west.

Conversation with Treasury Board President Tony Clement (podcast)
By May 7, 2014 0 Comments Read More →

Conversation with Treasury Board President Tony Clement (podcast)

Treasury Board President Tony Clement on digital culture, the challenges of constraint-based communication and building bridges online.