The reality in the digital age is leaders and organizations are often judged by how they respond online during a crisis.
Today’s digital makeover reinforces that voice, tone and participation are critical to online success.
Verizon’s not coming to Canada probably means Canada’s Big Three Telcos will face increased public criticism.
Canada’s big three Telcos (Bell, Rogers and Telus) had the benefit of time to prepare their Fair for Canada Campaign. And, they squandered it.
I’ll walk to work in a few minutes. And like many “July the seconds” of the past, I’ll marvel at the absence of any trace of Canada Day celebrations from the day before.