Contribute to my next report on MP use of digital
By August 28, 2012 0 Comments Read More →

Contribute to my next report on MP use of digital

If you’re new here, you may want to subscribe to my RSS feed and/or my free Digital Public Affairs Newsletter. Thanks for visiting.It’s been nearly a year and a half since I published Peace, Order and Googleable Government, my February 2011 report on the use of digital channels by Canadian MPs. I’m currently researching and […]

Do not adjust your set: is the quantity of tweets drowning out the quality of engagement?
By August 27, 2012 1 Comments Read More →

Do not adjust your set: is the quantity of tweets drowning out the quality of engagement?

14,363… the number of tweets mentioning Quebec politics/election issued between 12am-12:30pmET, today (August 27). 21,419… the number of tweets mentioning the Republican Convention. 54,835… the number of tweets mentioning Mitt Romney. 82,318… the number of tweets mentioning Barack Obama. When you consider those numbers, it’s hard to imagine how a meaningful mass conversation can happen. […]

Analysis of Jack Layton’s online memorial
By August 23, 2012 1 Comments Read More →

Analysis of Jack Layton’s online memorial

Jack Layton tributes were held across the country yesterday, the first anniversary of his death. The tributes and commentary also poured out online. I used Marketwire/Sysomos MAP to do some analysis of the activity. Here is a summary of what I observed. Jack Layton was mentioned or referenced online 10,159 times, yesterday. Twitter was the most […]

Jack Layton’s death was politics and geography agnostic
By August 22, 2012 0 Comments Read More →

Jack Layton’s death was politics and geography agnostic

I woke up in a lodge in Jasper National Park a year ago today. Despite being on vacation, I had set my alarm early to do some work. A client was launching a campaign that morning and I had to check on the paid media components and online chatter. That’s when I saw it. A […]

Australian report on social media in local government: measurement, training and emergency communication
By August 21, 2012 0 Comments Read More →

Australian report on social media in local government: measurement, training and emergency communication

The Australian Centre of Excellence for Local Government published the Using Social Media in Local Government 2011 Survey Report this past June. It’s an interesting look at the perceptions and use of social media by bureaucrats. The authors offer many insights from which I could carry on for quite some time. Instead, I’ll share three […]

US election top six issues discussed online
By August 20, 2012 1 Comments Read More →

US election top six issues discussed online

A lot has been written about the role of digital in the current US election, and how it differs from 2008. There are many media pieces and blog posts about which candidate is out-digitizing the others, and others which look at which candidate is the most talked about. What about issues? I’ve been using Marketwire/Sysomos […]

By August 18, 2012 0 Comments Read More →

Conference Saturdays: Wiring a web for global good

In his address to TED Global in July 2009, former UK Prime Minister Gordon Brown highlights the role the Internet is playing in bringing social issues to the world conscious, and how individuals are able to come together as a global society. It’s always interesting to hear the perspective of a world leader, someone with […]

Know when to stop: how Cenovus almost connected with the public
By August 17, 2012 1 Comments Read More →

Know when to stop: how Cenovus almost connected with the public

There’s an ad playing in movie theatres as part of the pre-feature entertainment we’ve come to accept. I saw it before Brave, the latest Pixar offering our family saw as part of our younger daughter’s birthday celebrations a few weeks ago. The ad features a series of visuals and assertions about what makes Canada great. […]

Customer service ‘base hits’ are the new home runs
By August 16, 2012 2 Comments Read More →

Customer service ‘base hits’ are the new home runs

Baseball offers many analogies for almost any industry. Communication is no exception. In fact, just last week I wrote Communicationsball which looks at the importance of data-driven decision making. Good website analytics and online monitoring tools help determine the strengths and weaknesses of communication efforts. Analysis helps us understand what the data mean and how […]

How to set Facebook Fan Page permissions to share photos from other pages
By August 15, 2012 0 Comments Read More →

How to set Facebook Fan Page permissions to share photos from other pages

I’ve been helping Taber Bucknell with various and sundry digital activities for the A Lung Story campaign. Taber is the capable and committed web-and-all-things-social-media master for Hélène Campbell’s online presence. Last night we ran into a problem with Facebook sharing which proved to be more difficult to solve than we had anticipated. Specifically, we were […]

Posted in: Social Media
Investigation into the DDoS attack on #ndpldr vote ends
By August 15, 2012 0 Comments Read More →

Investigation into the DDoS attack on #ndpldr vote ends

There were a number of big stories in Canadian politics at the end of March. In the technology files, there was significant buzz about the Distributed Denial of Service (DDoS) attack against the online voting system used by the NDP to elect their new leader. I wrote Welcome to Cloud(y) Politics and Can cloud politics […]

Posted in: Politics, Technology
By August 14, 2012 0 Comments Read More →

Marketing paparazzi

I’ll be chatting with CTV News Channel’s Todd van der Heyden about Facedeals later this afternoon. In case you hadn’t heard, Facedeals (being promoted by Nashville ad agency Redpepper) is designed to connect with Facebook to automate the process of location check-in and connecting the business and patron to dispense deals. The technology hinges on a […]

Posted in: Social Media, Technology