Know when to stop: how Cenovus almost connected with the public
By August 17, 2012 1 Comments Read More →

Know when to stop: how Cenovus almost connected with the public

If you’re new here, you may want to subscribe to my RSS feed and/or my free Digital Public Affairs Newsletter. Thanks for visiting.There’s an ad playing in movie theatres as part of the pre-feature entertainment we’ve come to accept. I saw it before Brave, the latest Pixar offering our family saw as part of our […]

Customer service ‘base hits’ are the new home runs
By August 16, 2012 2 Comments Read More →

Customer service ‘base hits’ are the new home runs

Baseball offers many analogies for almost any industry. Communication is no exception. In fact, just last week I wrote Communicationsball which looks at the importance of data-driven decision making. Good website analytics and online monitoring tools help determine the strengths and weaknesses of communication efforts. Analysis helps us understand what the data mean and how […]

How to set Facebook Fan Page permissions to share photos from other pages
By August 15, 2012 0 Comments Read More →

How to set Facebook Fan Page permissions to share photos from other pages

I’ve been helping Taber Bucknell with various and sundry digital activities for the A Lung Story campaign. Taber is the capable and committed web-and-all-things-social-media master for Hélène Campbell’s online presence. Last night we ran into a problem with Facebook sharing which proved to be more difficult to solve than we had anticipated. Specifically, we were […]

Posted in: Social Media
Investigation into the DDoS attack on #ndpldr vote ends
By August 15, 2012 0 Comments Read More →

Investigation into the DDoS attack on #ndpldr vote ends

There were a number of big stories in Canadian politics at the end of March. In the technology files, there was significant buzz about the Distributed Denial of Service (DDoS) attack against the online voting system used by the NDP to elect their new leader. I wrote Welcome to Cloud(y) Politics and Can cloud politics […]

Posted in: Politics, Technology
By August 14, 2012 0 Comments Read More →

Marketing paparazzi

I’ll be chatting with CTV News Channel’s Todd van der Heyden about Facedeals later this afternoon. In case you hadn’t heard, Facedeals (being promoted by Nashville ad agency Redpepper) is designed to connect with Facebook to automate the process of location check-in and connecting the business and patron to dispense deals. The technology hinges on a […]

Posted in: Social Media, Technology
Which MPs have the “most legitimate” Twitter followings?
By August 14, 2012 1 Comments Read More →

Which MPs have the “most legitimate” Twitter followings?

Since publishing Do Canadian MPs fake their online relationships? earlier this morning, I’ve had the opportunity to run all MP Twitter handles through the StatusPeople’s Fakers Tool. Before I share the results, let me remind you evaluating MP Twitter accounts against the Fakers tool is meant as a fun exercise. There’s no way to prove the merit of […]

Posted in: Politics, Social Media, Tools
Communicationsball
By August 10, 2012 1 Comments Read More →

Communicationsball

I’m in the process of preparing monitoring and analytics tools to track the online chatter and website traffic for a campaign one of my client’s is launching. It’s extremely important to consider and plan the tracking of online activity and website traffic flows and conversions — just as important as it is to plan the […]

First look at Quebec election chatter online
By August 9, 2012 0 Comments Read More →

First look at Quebec election chatter online

We’re into the second week of campaigning in Québec’s provincial election. I haven’t had a chance to dig deeply into the substance of the digital chatter, though didn’t want to delay the publication of some digital analysis. First of all, it should come as no surprise that election chatter is well anchored on Twitter. The […]

First degree
By August 7, 2012 0 Comments Read More →

First degree

I like labels. They help us organize our ideas; like curating our experience and knowledge with neural hashtags. If we’re lucky, the labels stick. We can recall and apply them as part of a conditioned process of improving the quality of our work. Today I adopted a new label: first degree. It came to me during a morning […]

Posted in: Rambles
Give everyone a reason to have both
By August 6, 2012 0 Comments Read More →

Give everyone a reason to have both

Robert Farrell and I get together every Sunday to write and record songs. Our influences come largely from the pop and blues/rock genres. However, in the last year we’ve explored a variety of music styles and experimented with different song structures, production techniques and instrumentation. Part of that is for the challenge, and part because […]

Posted in: Rambles
Velocity: a book that understands its ‘why’ and values
By August 5, 2012 0 Comments Read More →

Velocity: a book that understands its ‘why’ and values

I finished reading Velocity last night. I suppose the obvious joke is that it was a fast read. And it was, really. It was also a bit of a ‘lucky’ book as it happened to be in the right place at the right time to ensure a short time in my reading list since I […]

Posted in: Books, Review