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My book

TOUCH: Five Factors to Growing and Leading a Human Organization

For better or worse, digital business has fundamentally changed how organizations hire staff, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect with people more effectively, we have lost the humanity — that critical person-to-person connection — which is the engine of commerce and advocacy. TOUCH provides leaders of all types of organizations — private to public sector, community to enterprise business — with real-world, proven solutions.

In TOUCH, Mark Blevis and Tod Maffin argue that even though technology has enabled us to connect like never before, we’ve actually moved in the opposite direction. We have removed the real and human connections. It’s time to bring that human touch back to business. This book lays out the perfect blueprint. Want to be more human? Start with TOUCH.

Mitch Joel

President and author, “Six Pixels of Separation” and “CTRL ALT Delete”, Mirum

Recent blog posts

Correction: First #TellVicEverything tweet

It was actually @robertjensen2 who issued the first #TellVicEverything tweet. Read more on why Jensen’s tweet and his following size are just as remarkable.

Twitter top 10 at 10

Ten defining moments in Twitter’s first 10 years including its role in diplomacy, disasters, emergencies, healthcare, advocacy, activism and politics.

Digital Makeover: Kennedy Stewart

Kennedy Stewart’s digital makeover rails against patchwork strategy, highlights the importance of an anchor website and praises brave creativity.


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