First service impressions are lasting ones

I couldn’t get in to my car this morning. It turns out the battery was dead. Not dead as in I left my lights on — I hadn’t — dead as in the battery lost its ability to hold a charge. I have one of those newfangled electronic fob-controlled...

You seem to appreciate my content

Subscribe to my newsletter to receive news, analysis and tips on digital public affairs, online advocacy and opinion shaping.

Welcome aboard. You have successfully subscribed!