Keep your smartphones on (MNC2014)
By February 28, 2014 0 Comments Read More →

Keep your smartphones on (MNC2014)

Manning Centre Director of Communications Dave Quist asks the MNC2014 audience to use their smartphones during the conference.

Seven important tips for crisis communication in the digital age
By September 19, 2013 0 Comments Read More →

Seven important tips for crisis communication in the digital age

The reality in the digital age is leaders and organizations are often judged by how they respond online during a crisis.

There’s something more
By May 14, 2013 0 Comments Read More →

There’s something more

There’s something more to communication… a ghost in the machine which makes the difference between content free speech and messages which resonate with audiences.

How Social Media is Changing Politics and Reporting at CJFJtalk (2 of 2)
By March 29, 2013 1 Comments Read More →

How Social Media is Changing Politics and Reporting at CJFJtalk (2 of 2)

Some of the many key points raised by MPs Megan Leslie (NDP) and Marc Garneau (Liberal) and Mayor Jim Watson on the CJFJtalk political panel on social media.

Ottawa event calendar
By February 5, 2013 0 Comments Read More →

Ottawa event calendar

Three professional development and networking events in the Ottawa area over the next month.

CreatorCamp Ottawa 2012 is this Sunday
By November 16, 2012 0 Comments Read More →

CreatorCamp Ottawa 2012 is this Sunday

Exploring the creative process across disciplines: audio, photo, video, fabric arts, cooking, woodworking, sculpture, painting, poetry, stories, books, etc.

Ottawa phone scam attempting to siphon $300 from victims
By September 15, 2012 0 Comments Read More →

Ottawa phone scam attempting to siphon $300 from victims

A crime involving a car we don’t own never took place. And a “kind” caller told me if I don’t pay $300 by midnight, I’ll have to pay $600.

Posted in: News and Notes
How Mazda did rings around Saturn
By September 9, 2012 3 Comments Read More →

How Mazda did rings around Saturn

Those days are gone my friend. I thought they’d never end.

Posted in: Rambles
Two forms of public affairs storytelling
By August 30, 2012 0 Comments Read More →

Two forms of public affairs storytelling

To be seen as relevant, journalists and content creators must be attentive to online chatter and be able to tell stories to their audiences in short segments — digestible sizes with the most important-in-the-moment information.

Customer service ‘base hits’ are the new home runs
By August 16, 2012 2 Comments Read More →

Customer service ‘base hits’ are the new home runs

Baseball offers many analogies for almost any industry. Communication is no exception. In fact, just last week I wrote Communicationsball which looks at the importance of data-driven decision making. Good website analytics and online monitoring tools help determine the strengths and weaknesses of communication efforts. Analysis helps us understand what the data mean and how […]

Visuals vs. visual evidence
By July 25, 2012 0 Comments Read More →

Visuals vs. visual evidence

Gini Dietrich was the guest speaker at Third Tuesday Ottawa, last night. It’s part of her promotional tour for Marketing in the Round, a book she co-authored with Geoff Livingston. From my position at the back of the room, Gini’s slides were largely obscured or unreadable. So, I spent most of her presentation facing the […]

Torch of Life Relay event in Ottawa for BeADonor.ca
By April 1, 2012 1 Comments Read More →

Torch of Life Relay event in Ottawa for BeADonor.ca

Friday was Hélène Campbell day in Ottawa. Following a ceremony at Ottawa City Hall, Conservative MP Harold Albrecht led a Torch of Life procession to Parliament Hill. Master of Ceremony Jeff Mauler from Hot 89.9 introduced Liberal MP Kirsty Duncan, NDP MP Peter Stoffer, Green Party MP Elizabeth May, Conservative MPP Lisa MacLeod, Torch of […]