The second instalment of “How Ottawa Connects” for The Ottawa Citizen was published, today. This time I share the story of Ottawa firefighter Marc Messier.

Marc was the first speaker of the TOUCHtalk series I hosted this past winter. The TOUCHtalks and Citizen series pick up where the book I co-authored with Tod Maffin, TOUCH: Five Factors to Growing and Leading a Human Organization (Dundurn, 2014), left off.

Here are some clips from Marc Messier’s talk.