A little over a week ago, The Ottawa Citizen ran the first in a series of columns I’m writing on how individuals are humanizing digital communications. The first piece featured Ottawa Police Officer Peter McKenna (read: How Ottawa Connects: The police officer).

Offcer McKenna was also a speaker as part of the TOUCHtalk series I hosted this past winter. The TOUCHtalks and Citizen article both pick up where the book I co-authored with Tod Maffin, TOUCH: Five Factors to Growing and Leading a Human Organization (Dundurn, 2014), left off.

Here are some clips from Officer McKenna’s talk.