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My book

TOUCH: Five Factors to Growing and Leading a Human Organization

For better or worse, digital business has fundamentally changed how organizations hire staff, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect with people more effectively, we have lost the humanity — that critical person-to-person connection — which is the engine of commerce and advocacy. TOUCH provides leaders of all types of organizations — private to public sector, community to enterprise business — with real-world, proven solutions.

In TOUCH, Mark Blevis and Tod Maffin argue that even though technology has enabled us to connect like never before, we’ve actually moved in the opposite direction. We have removed the real and human connections. It’s time to bring that human touch back to business. This book lays out the perfect blueprint. Want to be more human? Start with TOUCH.

Mitch Joel

President and author, “Six Pixels of Separation” and “CTRL ALT Delete”, Mirum

Recent blog posts

A podcast tribute to Bob Goyetche #CNDOP

Bob Goyetche was a new media pioneer. This podcast is a tribute to Bob and the indelible mark he made in new media when he died at 47 on November 10, 2016.