The best way to make a lasting impression is to tell a great story.
Ottawa Mayor Jim Watson is being sued for blocking three Twitter users from his Twitter account. I believe the complainants have it wrong. Here’s why.
I worry for the future of commerce when people dismantle trust in valuable tools like review systems.
Ten moments/periods/events that moved the needle on my life in 2017.
Spinning a message even with good results can erode trust. Another case study on social media as the great equalizer in emergency communication from OCDSB.