Gas lines, safety, and communications failures: a case study
Some companies lack the courage and compassion to get crisis communication right. Worse, they think that skirting the real issues will make the problem go away.
Brush back
Sometimes it takes a pitch, high and inside, to make you stop for a few minutes and see what’s actually going on.
Eschew obfuscation
How does your organization communicate with clients/stakeholders? Who is accountable for clarity and purpose? Are any processes screaming for an overhaul?
Close Your Eyes (podcast) #CNDOP
An audio examination of the impact of sound, in a variety of forms, in our lives. I encourage you to listen to this podcast with your eyes closed.
This is why
If a video doesn’t make the viewer feel something, it’s less likely the viewer will pay attention to it or remember what it stands for.
